We maybe most focused in the services in and around wireless LAN installation here at Enterprise Cable Services, but that doesn’t mean we aren’t cognizant of the many applications of it’s use – in this case within the hospitality sector and through advances in IoT and workforce mobility.
It’s an exciting time for hospitality. Guests, employees, vendors and others are benefiting more than ever from everything a high performance Wireless LAN system can provide in hotels, event venues, resorts, restaurants.
For guest attendants and hospitality staff, mobile devices, such as handheld computers, tablets and other network connected peripherals are fundamentally changing the typical workday.
Mobile devices and applications are integrating into hospitality properties everywhere on site, improving the level of care and quality of services across all departments. Plus, the availability of real-time information to hospitality management on current activity happening on their properties and the customer’s interactions within the property has never been as vast, nor gathered as quickly through IoT.
The gathering of insights and interests isn’t simply channeled through staff applications either; it includes guest’s web interactions on their mobile devices when they stay/work, with the provider’s websites, loyalty member accounts, and personal guest portals. Locationing technology, in addition can help administrators provide “Overboard service” by being able to meet guest demands and needs at the exact place required on-site.
As innovation in handheld software applications, workforce software, guest-facing information portals and hardware itself continues, the sky is the limit,
Due to these realizations of the power technology now plays, guests also expect more, as seen in the Hospitality Vision Study, provided by Zebra Technologies. Read the skinny into what your consumers and guests are saying and what they recommend today.